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faq

Frequently Asked Questions (FAQ)

Standard Delivery : Orders within Lahore city are eligible for same-day delivery

Express Delivery: For cities outside Lahore, orders typically arrive within 7 business days

Order Confirmation: Once you place an order, you’ll receive a confirmation email with the order details. This email serves as proof of your purchase and lets you review your items

Processing: Your order moves to the processing stage

Quality Check: Each product is carefully inspected to ensure quality before being packed. For El Amrit, we emphasize high standards in handling and packaging.

Packing and Shipping: After the quality check, your order is securely packed and handed over to the courier. We use reliable packaging to keep your items safe during transit.

Shipping Confirmation: As soon as your order is shipped, you’ll receive a tracking link via email or SMS. This link allows you to monitor the delivery progress in real time.

Delivery: Based on your location, your order will arrive on the estimated delivery date. For Lahore, it’s same-day delivery, while out-of-city orders usually arrive within 7 business days.

Post-Delivery Support: We’re here to help! If you have questions or concerns after receiving your order, our customer support team is available to assist.

 Yes, we deliver outside the city. We ensure careful packaging, but we are not responsible for any breakage during transit.

Yes, refunds are possible under certain conditions.

refund is possible if the product is unopened and returned within 12 hours of delivery. The customer must handle the return delivery and bear all related charges.

Out-of-City Delivery Charges: Delivery fees outside Lahore are based on location and order weight but are kept very reasonable. Shipping rates are calculated at checkout for accuracy.

Delivery Charges for Lahore: A standard delivery fee of (00000) applies for all orders within Lahore. Enjoy free delivery on orders over (5000)

Yes, we offer bulk order options. For inquiries about wholesale prices, please contact us directly.

Orders can be changed or canceled only before dispatch. Please reach out to our support team as soon as possible if you need to make adjustments.

We prioritize secure packaging to ensure your items reach you safely, especially for fragile items like glass jars

 Yes, absolutely! If you need detailed information about any product, please reach out to our customer support team. We’re happy to provide all the details you need to make an informed decision.

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